| Available Sets |
Entire Conference set - All recorded sessions
on Audio CD
(27 sessions on 27 CDs)
$249.00
MP3 files on CD-ROM
(27 sessions on 1 MP3 CD-ROMs)
$149.00
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09ISPA-01 Finances In Real Time: How to Implement Change that Impacts the Profitability Of Your Spa
Speakers: Monte Zwang, Mark Machilis
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-02 SILK - Service in Love and Kindness: Creating a Service Environment
Speakers: Holly Stiel
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-03 The Architecture of a Leader
Speakers: Peggy Stevens
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-04 Retail Techniques To Help You Work Smarter, Not Harder
Speakers: Crystal Gryniuk
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-05 Integrating Spa Services in the World of Medicine
Speakers: Suzie Foote
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-06 Media Panel: Insider Tips From Leading Journalists: How to Get Their Attention
Speakers: Peter Kerr
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-07 Signature for Business Success: Strategy, Vision and Action
Speakers: DeLores Pressley
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-08 Seven Principles to Fully Engage Your Customers
Speakers: Bryan Williams
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-09 Turning Massage Into Gold: Proven Ways to Generate More Spa Revenue presented by AMTA
Speakers: Debra Koerner, Eric Stephenson
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-10 Six Key Recession Proof Business Builders
Speakers: Carol Phillips
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-11 We Are Family A Spa and Resource Partner Forum
Speakers: Lenny LaCour, Tina Berger, Alfredo Carvajal, Pete Hillman
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-12 Renew, Re Energize, Re Engage
Speakers: Bertice Berry, PhD
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-13 Coaching Secrets for Spa Directors: Keeping Attitudes Positive & Performance Strong During Tough Times
Speakers: Kay Cannon
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-14 Ecommerce - How to begin (and should you begin?)
Speakers: Arthur Swanberg
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-15 Spa + Integrative Medicine: The Future of Health and Wellness
Speakers: Dr. Brent Bauer
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-16 Organics Versus Synthetics: A Friendly Debate
Speakers: Ada Polla, Mary Elizabeth Gifford
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-17 How to Preserve Quality in a Shifting Economy
Speakers: Denise Vitiello
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-18 Putting the Wow Back into Customer Service
Speakers: Donna Hutchinson
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-19 Living and Leading On Purpose in Uncertain Times
Speakers: Richard Leider
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-20 Proven Client Retention Loyalty and Rewards Programs that Work!
Speakers: Lisa Starr
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-21 Wellness Cuisine The Missing Link in the Spa Experience
Speakers: Laurie Erickson
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-22 Web 2.0 - Twitter and Facebook and Webinars, OH MY!
Speakers: J. Morse-Patuleia, D. Fiske, D. Roberts, J. Steinhart, L. Stone
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-23 30+ Tools, Tips and Techniques for Hiring and Retaining Top Talent in Today's Turbulent Times
Speakers: Mel Kleiman, CSP
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-24 Beyond a Website: Creating an Online Presence that is Meaningful
Speakers: Brett Blumenthal
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-25 Creating Your Future… 10 Key Actions for Making Your Spa Career Dreams a Reality
Speakers: Lori Hutchinson, Brenda Helps
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-26 Does it Fit? Successfully Integrating Fitness Services into the Spa
Speakers: Fred Hoffman
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
09ISPA-27 If You Can Measure It, You Can Manage It! Achieving Maximum Profitabilty and Productivity
Speakers: Jaime Huffman
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00
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09ISPA-10
Six Key Recession Proof Business Builders -
09ISPA-18
Putting the Wow Back into Customer Service -
09ISPA-04
Retail Techniques To Help You Work Smarter, Not Harder -
09ISPA-23
30+ Tools, Tips and Techniques for Hiring and Retaining Top Talent in Today's Turbulent Times -
09ISPA-13
Coaching Secrets for Spa Directors: Keeping Attitudes Positive & Performance Strong During Tough Times -
09ISPA-02
SILK - Service in Love and Kindness: Creating a Service Environment