| Available Sets |
Entire Conference set - All recorded sessions
on Audio CD
(30 sessions on 50 CDs)
$299.00
MP3 files on CD-ROM
(30 sessions on 1 MP3 CD-ROMs)
$149.00
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08ISPA-01 "You Want Me to Do What?" Designing and Delivering a Full Circle Performance Management System
Speakers: Doreen Rainey

on Audio CD
(2 CDs)
$12.00 -
08ISPA-02 How to Attract, Retain, and Maximize the Premium Luxery Spa Go-er
Speakers: Tony Chernova

on Audio CD
(2 CDs)
$12.00 -
08ISPA-03 Building and Maintaining Loyal Relationships
Speakers: James Kane

on Audio CD
(2 CDs)
$12.00 -
08ISPA-04 Perfecting Your Most Requested Service
Speakers: Debra Koerner, Eric Stephenson

on Audio CD
(2 CDs)
$12.00 -
08ISPA-05 Retail Tactics of the Spa Shopper
Speakers: Diane Ranger

on Audio CD
(1 CD)
$12.00 -
08ISPA-06 Turn Green into Gold���¢�¯�¿�½���¦ Build Sustainability into Your Spa
Speakers: Michael Effler

on Audio CD
(2 CDs)
$12.00 -
08ISPA-07 Independent Contractors and Employees - Understanding the Difference
Speakers: Joel Greenwald

on Audio CD
(2 CDs)
$12.00 -
08ISPA-08 Navigating the Numbers - Understanding Spa Research
Speakers: Colin McIlheney

on Audio CD
(1 CD)
$12.00 -
08ISPA-09 Assure Profitability Through Successful Marketing, Front Desk Operations & Consultations
Speakers: Laura Walker

on Audio CD
(1 CD)
$12.00 -
08ISPA-10 Engage The Voice of Your Customer
Speakers: Bryan Williams

on Audio CD
(2 CDs)
$12.00 -
08ISPA-11 What do you do with Your 86,400 Seconds Each Day?
Speakers: Ann Max

on Audio CD
(2 CDs)
$12.00 -
08ISPA-12 Risk Management Panel

on Audio CD
(2 CDs)
$12.00 -
08ISPA-13 Managing from the Head and Heart: Practical Solutions for Building your Best Team
Speakers: Jeremy McCarthy, Lori Hutehinson

on Audio CD
(2 CDs)
$12.00 -
08ISPA-14 Spa Designs & Trends 2008 - An International Perspective by the two Scotsmen
Speakers: Alan Georgeson, John Patience

on Audio CD
(2 CDs)
$12.00 -
08ISPA-15 Maximizing your Spa's Profitability
Speakers: Jamie Huffman

on Audio CD
(2 CDs)
$12.00 -
08ISPA-16 Personifying Brand Image through Customer Service
Speakers: Peggy Noe Stevens

on Audio CD
(1 CD)
$12.00 -
08ISPA-17 Designing the Partnership Alliance: The Coaching Approach to Powerful Partnerships for Spa Leaders
Speakers: Randi Buckley

on Audio CD
(1 CD)
$12.00 -
08ISPA-18 Green Spas - Not a Luxery for the Future, But a Responsibility for Now
Speakers: Sharon Sedgwick

on Audio CD
(1 CD)
$12.00 -
08ISPA-19 S.E.L.F Renewal - The four Keys to Wellness
Speakers: Dr. Elaine Dembe

on Audio CD
(1 CD)
$12.00 -
08ISPA-20 Busting the Myths About Massage Therapists Working in a Spa
Speakers: Diane Trieste

on Audio CD
(2 CDs)
$12.00 -
08ISPA-21 Standing Out in a Sea of Spas
Speakers: Robin Hardy

on Audio CD
(1 CD)
$12.00 -
08ISPA-22 Spa Cuisine Panel

on Audio CD
(1 CD)
$12.00 -
08ISPA-23 Reaching Beyond Excellence
Speakers: Jim Mathis

on Audio CD
(2 CDs)
$12.00 -
08ISPA-24 Greening and Sustainability in Your Spa - From Inspiration to Actualization
Speakers: Doug McCord, Greg Miller, Dan Reid

on Audio CD
(2 CDs)
$12.00 -
08ISPA-25 Wellness in the Workplace
Speakers: Marlon Smith, Bertice Berry

on Audio CD
(2 CDs)
$12.00 -
08ISPA-26 It's Not Who you Know - It's Who Knows YOU! Growing your Business by Building your Brand
Speakers: David Arvin

on Audio CD
(2 CDs)
$12.00 -
08ISPA-28 The Non-Revenue Producing Space Odyssey: The Role of Amenities in Revenue Production
Speakers: Peggy Wynne Borgman

on Audio CD
(1 CD)
$12.00 -
08ISPA-29 The Right Fit for the Spa Experience Fred Hoffman, Randy Myers
Speakers: Fred Hoffman, Randy Myers

on Audio CD
(2 CDs)
$12.00 -
08ISPA-SS01 Working for Body and Soul
Speakers: Thomas Moore

on Audio CD
(2 CDs)
$12.00 -
08ISPA-SS02 The Etiquette Advantage in Business
Speakers: Peggy Post

on Audio CD
(2 CDs)
$12.00
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08ISPA-13
Managing from the Head and Heart: Practical Solutions for Building your Best Team -
08ISPA-01
"You Want Me to Do What?" Designing and Delivering a Full Circle Performance Management System










